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Squad chat and direct messages

Coming soon

Threads addressed off the roster, so the group that gets the message is the group it is for. Not built yet.

Coming soon. This is not built yet. The article says what to do in the meantime.

Written for Club staff · Families

Coming soon

There is no chat in SwimWin yet. Your club is on WhatsApp, and that is fine for now — but it is worth knowing what this is meant to replace, because it is not "a chat app".

What it will do

  • Club-wide announcements to everybody
  • Squad threads for coaches, parents and swimmers in one squad
  • Direct messages between a parent and a coach, without either swapping a personal phone number
  • Urgent notices when a session is called off

The part that is not about chat

Threads are addressed off the roster. Move a swimmer from Development into Senior squad and they join the Senior thread and leave the Development one, in that same action. Nobody maintains a group. Nobody is still in last season's group because no one remembered to remove them, and no one misses a message because they were never added.

That is the whole reason this belongs in club software rather than in a chat app.

The safeguarding line that will apply

A caregiver cannot message a coach. That restriction is already in the model and it will hold when chat lands.

What to do this season

Keep your group chats. When announcements land, move the club-wide ones over first — those are the ones that get missed.

Related

Looking for something else?

Search every article, or ask your club — SwimWin support cannot see inside a club’s roster, and your club can.