All articles

Bringing a guest

In progress

How many guests your membership includes, what happens when you run out, and the daily cap.

In progress. Part of this works today. The article says which part.

Written for Families

Your allowance

Your membership includes a number of guest passes for the season. Your family home's Family card shows how many you have left.

When the included passes are used up you can still bring somebody — the club sells a guest pass at the desk. Running out is not a refusal, it is a change of price.

The daily cap

Clubs also cap how many guests one member may bring in a single day, which is a different limit from the seasonal allowance. Hitting it is something the front desk can override with a recorded reason. That is deliberate: the answer to a family arriving with six children on a birthday is a decision by a human with a note attached, never a bare refusal from a screen.

Your guest needs a waiver too

A guest signs the club's guest waiver before getting in the water. The desk can put it on a tablet. No signature, no entry — this one is red, for guests and members alike.

You have to be there

A guest cannot be checked in before their sponsoring member is. If you are running late, your guest waits. The system will say "sponsoring member is not checked in" rather than something vague.

Frequent visitors

If the same guest has been in a lot this season, the desk sees a note saying so. It is a fact handed to the desk, not a judgement — nobody is refused for it. Whether nine visits is a problem is the membership chair's call, and the desk's job is only to know and to mention it.

Similarly, if a guest's name matches a banned guest record, the desk is asked to look, not told to refuse. It is a name match and it may well be the wrong Dave Miller.

What is not built yet

Full guest checking at the gate — the allowance countdown, the daily cap and the guest waiver enforced live as somebody walks up — is coming soon. Today the club keeps the guest book and the records; the automatic checks at the moment of entry are the part still landing.

See Guest book and lost & found for the club-side view.

Looking for something else?

Search every article, or ask your club — SwimWin support cannot see inside a club’s roster, and your club can.