What you can do today
Waitlist (needs manage_club_members) shows who is waiting and lets you:
- Make an offer to a household
- Accept or decline an offer on their behalf
- Rescind an offer you made
- Withdraw a household from the list
How an offer works
An offer is a dated, limited thing: the household is told a place is available and has until a deadline to take it. Until they accept, they are still on the waitlist — a household with an unaccepted offer is red at the gate with "membership offer not yet accepted", and the remedy points at the family.
A household still waiting is red too, and that remedy points at you: roll the waitlist and make them an offer.
The order
The list holds its order. Working it out of order is possible and is a decision somebody makes deliberately, not something that happens because a screen sorted by name.
What is not built yet
The recurring jobs that would run the waitlist for you are coming soon:
- Expiring an offer that was never accepted
- Automatically making the next offer when one lapses
- Sending offer reminders before a deadline
Until those land, the waitlist is a screen you work rather than a queue that works itself. Put a recurring reminder in a calendar and check it.
Waitlist offer, reminder and expiry emails are also still to come — see Announcements and email. Today, telling the family is a manual step.