Where they come from
The public join form on your club site creates a registration submission. No account is required to send one — the account comes later, if you say yes. See Joining a club for the family's side.
What you can do today
Registrations (needs manage_club_members) lists what has come in and lets
you act on each one:
- Approve — creates the household and the membership, and invites the family
- Decline — with a reason
- Request more information — bounce it back with a question
What a submission carries
The adults, the swimmers, dates of birth, contact details, and whatever your registration form asked for. A submission is a proposal, not a family — nothing is on your roster until somebody approves it.
Duplicate submissions
A family that submits twice does not become two families. The second submission is recognised and answered with the same receipt as the first, so a reloaded page or an impatient parent does not create work for you.
Pending approval at the gate
A household whose registration is approved-but-not-finished is yellow at the gate, not red — "registration awaiting approval, approve it or take the outstanding payment". That is deliberate: a red here would turn the club's own backlog into a refused family.
A registration that was started and never submitted is red, and the remedy names the family: finish it in the portal.
What is not built yet
- Add-on items on the registration form — extra paid options at sign-up
- The full registration wizard in the member portal — household, people, waivers, plan and payment in one guided flow. The public form works; the signed-in equivalent is still landing.